AAIM UP with U3
AAIM UP with U3 expands ASK’EM beyond sentiment. It unifies telemetry, usability, and performance data with contextual CSAT, aligns teams with UP goal setting, and reports through ALVIO’s AAIM modules with LLM guided insight.
U3: What You Measure
Measure what matters by combining satisfaction, usability, and performance signals across products, segments, and journeys.
AAIM: What You Act On
AI augmented modular dashboards, interpretable models, and LLM-guided insight that explain changes and recommend actions.
UP: How You Act With Accountability
Drive fairness and accountability by setting goals, tracking pacing and risk, and closing the loop so every team can achieve.
Track product ecosystem health
Instrument useful, usable, and ubiquitous signals across end-to-end product ecosystem.
Connect with customer lifecycle
Join U3 signals to account data, feature usage, and support history for 360 views.
Prioritize by ROI and LTV
Focus on modeled predictors that unify revenue, retention, and time-to-value.
Accelerate quality and value at scale
Operationalize insight with AAIM modules and LLM-guided recommendations.
Structured inputs with clean joins by workflow, segment, and product.
Drivers tied to context that show why and what to do next.
Opportunities sized by effort and impact with value contribution signals.
Actions route to tools and results loop back into priorities.
How It Works
U3: What You Measure
Measure product experience and performance with U3 metrics that evaluate if customer interactions are useful, usable, and ubiquitous.
Confirm that outcomes match customer value using contextual, in-product CSAT on real workflows.
Baseline ease, success, and time on task with stable measures that teams can compare over time.
Make sure signals hold across segments, contexts, and journeys so decisions scale beyond one path.
AAIM: What You Act On
AAIM modules are the interpretation layer that turns signals into action with LLM assisted recommendations and analysis, making insight explainable and decision ready.
Alert
Detect anomalies and likely drivers when scores exit expected ranges and notify owners in real time.
Attribute
Estimate the likelihood a change caused the movement you see with transparent, explainable methods.
Improve
Rank opportunities by effort and impact using modeled influence to lift what matters most first.
Monitor
Track U3 trends and pacing by product, segment, and journey with decision-ready scorecards.
Investigate
Pull 360 context for cohorts or accounts when signals move to explain the why behind change.
Contextualize
Code comments and quotes so numbers have narrative and patterns are simple to share.
UP: Act With Accountability
Set OKRs with Upward Potential
Set OKRs based on upward potential (UP), the measurable room left to grow. This approach levels the playing field by adjusting goals for effort asymmetry.
- Equitable targets across products and segments
- Simple integer ratings with clear interpretation
- Pacing tracked over time for accountability
Align Work to Targets, Prove Impact
Translate UP targets into roadmap priorities and sprint plans. Use causal impact modeling and longitudinal reads to evaluate interventions and close the loop.
- Satisfaction roadmap priorities with ranked ROI
- PRDs instrumented for signal quality and pacing
- Causal impact evaluation for feature releases
Work With Alvio
Join early adopters using AAIM UP with U3 as they discover, build, and grow.
ASK’EM measures in-product CSAT, signal joins, and explainable drivers.
Preview Alvio modules that turn signals into decision-ready actions and insight.