Bianca Work
Founder at Alvio
Additional Roles
Staff Researcher · Adobe Strategic Advisor · Sylvan Labs UXR Course InstructorWho I Am
Hi there, I'm Bianca Work.
I'm a principal quantitative researcher and cross-functional team leader who has worked at companies like Adobe, Indeed, and Splunk. I help connect customer experience, product performance, and business outcomes, enabling clear, defensible decisions across the product ecosystem.
I apply quantitative UX research, data science, and predictive modeling to move teams from understanding what happened to anticipating what's next, structuring signals across the customer and product lifecycle into leading indicators that drive proactive, high-impact decisions.
This work led me to build Alvio, an insight infrastructure platform designed to solve a consistent problem: fragmented signals, misaligned teams, and decisions that come too late.
Beyond my core work, I contribute to the fields of UX, data science, and AI development through writing, speaking, and teaching.
10+ years
At companies like Adobe, Indeed, Splunk, and GLG
1k+ reached
Through conferences, webinars, and courses
2026 recognition
Featured by UXDX, User Interviews, GLG, Quant UX Con, and Tech Target
How We Can Work Together
I'm open to principal and director-level roles, partnering through Alvio and advisory enablements, and opportunities to collaborate, speak, and teach.
Hire Me As A Team Member
Bring me to your team full-time.
Hire me as a principal researcher, product strategist, or cross-functional team leader.
My experience
Work With Me Through Alvio
Deploy Alvio platform or solutions.
Partner with me at Alvio to deploy the platform, build a custom solution, or through advisory roles.
Go to Alvio
Collaborate Professionally
Invite me to speak, facilitate, or co-publish.
Invite me to speak, lead a webinar, or contribute to a publication across UX, data science, and AI evaluation.
Recent impact
Learn With Me As Your Instructor
Apply quant methods to product contexts.
Explore my blog, playbooks, and courses on applied quant UX and decision systems.
Student feedbackWant to know what it's like to work with me?
Read recommendations from past colleagues and studentsWHAT I DO
I work across the full product development lifecycle to ensure teams are building the right things, for the right users, in ways that drive meaningful outcomes.
Most organizations treat the user, the product, and the business as separate considerations. I bring them together into a single lens for how value is defined, delivered, and measured.
I believe we can build systems that are truly human-centered, serving the people who use them, the teams who build them, and the business outcomes they’re meant to drive. The best systems don’t optimize for one at the expense of the others. They align user needs, product decisions, and business goals so value is clear, shared, and sustainable.
Stage 01 · Discover
Discover & Define
Who is the user, and what are they trying to do?
At this stage, my focus is setting a foundation with enough clarity and structure that holds over time. Even as products evolve, these inputs don’t: who the user is, what they are trying to accomplish, and how we deliver value to them in a way that matters.
Stage 02 · VALIDATE
Validate & Define Value
What's the offer, who pays for it, and why?
Here I focus on defining what should be built, for whom, and what it’s worth before engineering begins. The goal is to make value explicit, quantify tradeoffs, and forecast the impact of decisions before they’re made.
Stage 03 · BUILD
Design, Build & Deliver
How does the experience hold up at scale?
Now I focus on ensuring what gets built delivers the value it was designed for, in both concept and practice. The goal is to create a shared, reliable view of performance so teams can make decisions consistently and improve over time at scale.
Stage 04 · GROW
Grow & Decide What's Next
Where's the risk, where's the opportunity, what's the next move?
Then I focus on identifying where to invest, intervene, and prioritize next. I use predictive modeling, leading indicators, and prioritization frameworks to surface risk early, quantify opportunity, and guide decisions as the product evolves.
Stage 05 · SYSTEMATIZE
Activate & Close the Loop
Did it work, what did we learn, what changes?
I focus on turning outcomes into systems that can be tracked, improved, and scaled over time. I design workflows that translate results into action, measure impact, and feed learnings into the next cycle. The goal is to ensure each iteration builds on the last, so insight compounds and decisions improve over time.
View more examples of how I approach complex product, research, and decision-making challenges in practice.
All case studiesWhen my work shapes the decision...
“The clearest definition of automation opportunity I've seen. It shaped our three year strategy.”
"The Enterprise activation work was incredible. It genuinely lit me up as a space I want to lean into A LOT.
It surfaced insights and pointed to clear next steps and opportunities."
“Absolutely above and beyond. So much info packed into an easy-to-follow format, excellent responses to any questions that come up, lots of supplementary materials on hand for deeper dives.”
Explore perspectives from the people I’ve worked with across leadership, research, teaching, and cross-functional collaboration.
See all recommendationsWhat Alvio Is
Recent Impact & Contributions (including conferences, webinars, blog posts, frameworks, tools and templates.)
Get To Know Me Personally